News

You are here: Home : News : Transact HR Launch new Lean Six Sigma Workshop for HR Professionals

Transact HR Launch new Lean Six Sigma Workshop for HR Professionals

17th May, 2010 to 17th May, 2099

This introduction to Lean Six Sigma will provide a framework to help HR professionals to become more credible within their own organisation by helping them to identify the root cause of any business issue, suggest sustainable solutions and measure bottom line success. 

The workshop will highlight some of the common and most successful tools and techniques used in a Lean Six Sigma project. Delegates will be encouraged to share personal experiences and learn from each other's successes.

Key areas to be covered in the Workshop 
What is Lean Six Sigma?

• What is it and how does it work?
• Understanding what factors influence process variation
• How can it be used to help HR Credibility?  

Aligning HR with the overall Business Strategy

• The role of the HRBP
• Key opportunities for HR to add value and increase profitability
• Aligning Talent Acquisition and Management
• Aligning HR Policy with streamlined processes
• Aligning Performance Management   

Defining and Identifying the business problem

• Using Critical to Quality Trees (CTQs) when Recruiting
• Understanding the voice of the customer (VOC) when creating an HR Service delivery model 
• Identifying the cost of poor quality (COPQ)

Unless we measure we cannot Improve

• Using Data Worlds and sampling to understand the problem
• Monitoring and measuring Appraisal Performance Ratings using the 'Bell Curve'

Analyse the business problem

• Lean Value Added Analysis for the Sick Leave process
• Value Stream / Time Mapping for the On-boarding process
• Solving people based business issues using Root Cause analysis, the 5 Whys and using data from HR Systems 

Designing Solutions (DFSS)

• Creating an HR Service delivery model
• Using Pull Systems for Tier 0 in an HR SSC
• Designing a customer centric Recruitment process

Implementing Controls to ensure the improvements continue to be realised

• HR Metrics
• Human Capital Management
• HR Balanced Business Scorecard

Workshop duration 1 day + pre course work.  Workshop costs £299 (plus VAT) per delegate  

Copyright © 2012 Transact HR Ltd, and its licensors. All rights reserved.